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{{Infobox company
{{Infobox company
| name = World Duty Free Group
| name = World Duty Free
| logo =
| logo = World Duty Free logo.png
| caption =
| caption =
| type = [[Società per azioni]]
| type = [[Società per azioni]]
| traded_as = {{ISE|IT0004954662|WDF}}
| traded_as =
⚫
| industry = [[Retail]], [[Consumer Services]]
| fate =
| predecessor =
| fate =
| successor =
| predecessor =
| successor =
| foundation = {{Start date|1997}}
| foundation = {{Start date|2013}}
| founder =
| founder =
| defunct = <!-- {{End date|YYYY|MM|DD}} -->
| defunct = <!-- {{End date|YYYY|MM|DD}} -->
| location_city = [[Novara]]
| location_country = [[Italy]]
| location_city = [[Basel]]
| locations =
| locations =
| area_served =
| area_served =
| key_people = Gianmario Tondato da Ruos <small>([[Chairman]])</small><br>José María Palencia Saucedo <small>([[chief executive officer|CEO]])</small>
| key_people = Gianmario Tondato da Ruos <small>([[Chairman]])</small><br>Eugenio Andrades <small>([[chief executive officer|CEO]])</small>
| products =
⚫
| industry = [[Retail]], [[Consumer Services]]
| products =
| services =
| revenue = [[Euro|€]]2 billion (2013)<ref>{{cite web|author= |url=http://www.frontiermagazine.co.uk/article/wdfg-revenue-11-6-early-2014-following-transformational-year/ |title=WDFG revenue +11.6% in early 2014 following 'transformational' year &#124; Article |publisher=Frontier Magazine |date=2014-03-10 |accessdate=2014-05-14}}</ref>
| services =
| revenue = [[Euro|€]]2 billion (2012)<ref name=ft />
| operating_income =
| operating_income =
| net_income =
| net_income =
| assets =
| assets =
| equity =
| equity =
| owner =
| owner = [[Dufry]]
| num_employees = 8,500
| num_employees = 8,500
| parent =
| parent =
| divisions =
| divisions =
| subsid =
| subsid =
| footnotes =
⚫
| homepage = {{URL|www.worlddutyfreegroup.com}}
| footnotes =
| intl =
| location_country = [[Switzerland]]
| intl =
⚫
| homepage = {{URL|www.worlddutyfreegroup.com}}
}}
}}


'''World Duty Free SpA'',the holding company of World Duty Free Group, is an [[Italy|Italy-based]] multinational travel retailer that operates over 550 stores and [[duty-free shop]]s in 20 countries across 5 continents.<ref name=ft2 /> It sells a variety of products including liquor, skincare, fragrance, cosmetics, confectionery, food, tobacco, accessories and souvenirs and employs almost 8,500 people.<ref name=wdf /> Since 1 October 2013, the company is a constituent of the [[FTSE MIB]] index with the ticker symbol WDF:IM.
'''World Duty Free SpA''', the [[holding company]] of World Duty Free Group, is an [[Italy|Italy-based]] multinational travel retailer that employs almost 8,500 people.<ref name=wdf />


==History==


== History ==
===Beginnings===
⚫
World Duty Free Group was created after the [[Autogrill|Autogrill Group]], the old parent company, acquired and integrated the business lines of Aldeasa, World Duty Free and Alpha Group, which were complementary in terms of market segment and geographical regions.<ref>{{cite web|url=http://www.cate.mmu.ac.uk/research-and-consultancy/clients/ |title=Centre for Air Transport and the Environment - Clients |publisher=Cate.mmu.ac.uk |date= |accessdate=2014-05-14}}</ref>


⚫
Aldeasa began retailing in Spanish airports in 1976.<ref>{{cite web|url=http://www.moodiereport.com/pdf/tmr_mac_06_6.pdf |title=Es mucho mas |publisher=Moodiereport.com |accessdate=2014-05-14}}</ref> Alpha Airport Shopping has had a presence in airports in the United Kingdom in different guises since the very early days of airport retailing in 1955,<ref>{{cite web|url=http://www.answers.com/topic/alpha-airports-group-plc |title=Alpha Airports Group PLC: Information from |publisher=Answers.com |date= |accessdate=2014-05-14}}</ref> while World Duty Free was founded by Heathrow Airport Holdings (BAA) to run tax and duty free operations in all its airports in the United Kingdom.
⚫
World Duty Free Group was created after the Autogrill Group, the parent company, acquired and integrated the business lines of Aldeasa, World Duty Free and Alpha Group, which were complementary in terms of market segment and geographical regions.<ref>|url=http://www.cate.mmu.ac.uk/research-and-consultancy/clients/|</ref>


⚫
===Expansion and consolidation===
'''Beginnings'''
⚫
In the decade following the abolition of duty free within the EU in 1999, the three separate businesses, Aldeasa, Alpha and World Duty Free Europe, were acquired by the Italian company Autogrill S.p.A. After acquiring Aldeasa (50% in 2005 and the remaining 50% in 2008) and World Duty Free Europe(2008), Autogrill Group started a process to integrate them with the Alpha Group Travel Retail division (acquired in 2007).<ref>{{cite web|url=http://ec.europa.eu/competition/mergers/cases/decisions/m5123_20080516_20310_en.pdf |title=Regulation merger Procedure - Case No. COMP/M.5123 - Autogrill / World Duty Free |publisher=Ec.europa.eu |accessdate=2014-05-14}}</ref> This process led to the set up in 2011 of the new World Duty Free Group, which controlled all Autogrill Group's Travel Retail and Duty Free business. The company became one global organization in 2011, formed of European airport retailers Aldeasa and WDF, and the experience in the industry dates back to the 1950s.<ref>{{cite web|last=Newhouse |first=Doug |url=http://www.trbusiness.com/index.php?option=com_content&view=article&id=11018:world-duty-free-group-launches-new-branding&catid=8:international&Itemid=13 |title=World Duty Free Group launches new branding |publisher=Trbusiness.com |date=2012-02-28 |accessdate=2014-05-14}}</ref>


⚫
In September 2013, Autogrill completed the transfer of the US Travel Retail Division from HMS and its subsidiarie Host International to WDFG.<ref name="reuters.com">{{cite web|url=https://www.reuters.com/finance/stocks/overview?symbol=AGL.MI |title=Autogrill SpA (AGL.MI) Quote |publisher=Reuters.com |date= |accessdate=2014-05-14}}</ref>
⚫
Aldeasa began retailing in Spanish airports in 1976.<ref>|url=http://www.moodiereport.com/pdf/tmr_mac_06_6.pdf|</ref> Alpha Airport Shopping has had a presence in airports in the United Kingdom in different guises since the very early days of airport retailing in 1955,<ref>|url=http://www.answers.com/topic/alpha-airports-group-plc|</ref> while World Duty Free was founded by Heathrow Airport Holdings (BAA) to run tax and duty free operations in all its airports in the United Kingdom.


=== Demerger and listed===
⚫
'''Expansion and consolidation'''
⚫
On 6 June 2013, the Shareholders of Autogrill approved the project of proportional partial demerger whereby Autogrill S.p.A. transferred the Travel Retail and Duty Free business to its wholly owned subsidiary '''World Duty Free S.p.A.''' (parent company of World Duty Free Group), the beneficiary, by assigning to the latter the entire shareholding in the Group's Travel Retail and Duty Free business.<ref name="reuters.com"/>


⚫
On 30 August 2013, World Duty Free S.p.A. filed an application for the listing of its ordinary shares on the Mercato Telematico Azionario (electronic stock market) organized and managed by Borsa Italiana S.p.A.<ref>{{cite web|url=https://www.reuters.com/article/2013/06/06/idUSnHUGd7yq+70+ONE20130606 |archive-url=https://web.archive.org/web/20131216182704/http://www.reuters.com/article/2013/06/06/idUSnHUGd7yq+70+ONE20130606 |url-status=dead |archive-date=2013-12-16 |title=Autogrill: the proportional partial demerger project for the Travel Retail & Duty Free business was approved |publisher=Reuters |date=2013-06-06 |accessdate=2014-05-14}}</ref>
⚫
In the decade following the abolition of duty free within the EU in 1999, the three separate businesses, Aldeasa, Alpha and World Duty Free, were acquired by the Italian company Autogrill S.p.A. After acquiring Aldeasa (50% in 2005 and the remaining 50% in 2008) and World Duty Free (2008), Autogrill Group started a process to integrate them with the Alpha Group Travel Retail division (acquired in 2007).<ref>|url=http://ec.europa.eu/competition/mergers/cases/decisions/m5123_20080516_20310_en.pdf|</ref> This process led to the set up in 2011 of the new World Duty Free Group, which controlled all Autogrill Group’s Travel Retail and Duty Free business. The company became one global organization in 2011, formed of European airport retailers Aldeasa and WDF, and the experience in the industry dates back to the 1950s.<ref>|url=http://www.trbusiness.com/index.php?option=com_content&view=article&id=11018:world-duty-free-group-launches-new-branding&catid=8:international&Itemid=13|</ref>
⚫
On 1 October 2013, World Duty Free has listed on the Borsa Italia in Milan, marking the culmination of the demerger process from parent group Autogrill.<ref name="reuters.com"/>


=== Discrimination against Chinese customers ===
⚫
On September 2013, Autogrill completed the transfer of the US Travel Retail Division from HMSHost and its subsidiaries to WDFG.<ref name="reuters.com">|url=http://www.reuters.com/finance/stocks/overview?symbol=AGL.MI|</ref>
In February 2018, a World Duty Free shop in Heathrow Airport triggered outcry in China and was criticised by state-run media after apparently being caught discriminating against the country's passengers. The accusations emerged after an employee at retailer World Duty Free alleged they had seen the store offer 20 percent VIP discount vouchers to customers spending £79 or more, while telling passengers travelling to China they had to spend £1,000 to qualify.<ref>{{cite web|url=https://www.telegraph.co.uk/news/2018/02/12/china-outcry-heathrow-duty-free-discrimination/|title=Chinese outcry at Heathrow duty free 'discrimination'|first1=Neil|last1=Connor|first2=Ben|last2=Farmer|date=12 February 2018|publisher=|accessdate=29 October 2018|via=www.telegraph.co.uk}}</ref>


==World Duty Free Group==
'''Demerger'''
⚫
World Duty Free Group operates in more than 550 stores and [[duty-free shop]]s in 20 countries.<ref name=ft2 /> It is present with a substantial international presence in the European airport retail heartlands of Spain and United Kingdom and in the Middle East, North America, Latin America.<ref>{{cite web|author= |url=http://www.worlddutyfreegroup.com/group/where-we-are/ |title=Where we are |publisher=World Duty Free Group |date= |accessdate=2014-05-14}}</ref>
⚫
On 6 June 2013, the Shareholders of Autogrill approved the project of proportional partial demerger whereby Autogrill S.p.A. transferred the Travel Retail and Duty Free business to its wholly owned subsidiary World Duty Free S.p.A. (parent company of World Duty Free Group), the beneficiary, by assigning to the latter the entire shareholding in the Group’s Travel Retail and Duty Free business.<ref name="reuters.com"/>


In November 2013, World Duty Free Group won the tender to operate 11 stores at Helsinki Vantaa Airport – the retailer's first business in the Nordic region. Thanks to it, WDFG operates four duty free and duty paid store, including two walkthrough shops, offering the core categories of beauty, liquor, tobacco and confectionery. The group operates around 2,500sq m for the core categories.<ref>{{cite web|url=http://www.dfnionline.com/article/World-Duty-Free-Group-wins-Helsinki-contract-1866545.html |title=World Duty Free Group wins Helsinki contract |publisher=Dfnionline.com |date= |accessdate=2014-05-14}}</ref> It also operates seven specialty stores, totaling approximately 600sq m, focused on luxury product categories. WDFG operations started at Helsinki Airport in March 2014. The first of the newly renovated shops opened in 2015.<ref>{{cite web|url=http://www.moodiereport.com/document.php?doc_id=37405 |title=World Duty Free Group makes major Nordic breakthrough at Helsinki |publisher=TheMoodieReport.com |date= |accessdate=2014-05-14}}</ref>
⚫
On 30 August 2013 World Duty Free S.p.A. filed an application for the listing of its ordinary shares on the Mercato Telematico Azionario (electronic stock market) organized and managed by Borsa Italiana S.p.A <ref>|url=http://www.reuters.com/article/2013/06/06/idUSnHUGd7yq+70+ONE20130606|</ref>


In November 2014 Eugenio Andrades was appointed CEO, following the announcement of former CEO José Maria Palencia's resignation. <ref>{{cite web|url=http://www.dfnionline.com/regions/global/eugenio-andrades-announced-new-world-duty-free-group-ceo-14-11-2014/|title=Eugenio Andrades announced as new World Duty Free CEO|website=www.dfnionline.com|accessdate=29 October 2018}}</ref> <ref>{{cite web|url=https://www.reuters.com/article/world-duty-free-ceo-results-idUSL6N0T455820141114|title=UPDATE 2-World Duty Free names insider as new CEO|first=Reuters|last=Editorial|publisher=|accessdate=29 October 2018}}</ref>
'''Listed company'''
⚫
On 1 October 2013, World Duty Free has listed on the Borsa Italia in Milan, marking the culmination of the demerger process from parent group Autogrill.<ref name="reuters.com"/>


In November 2015, the company was taken over by [[Dufry]] and shares in the group were delisted from the MIB.
== Location ==


==See also==
⚫
World Duty Free Group is present in the European airport retail heartlands of Spain and United Kingdom, with a substantial international presence in the Middle East, North America, Latin America and the Caribbean.<ref>|url=http://www.worlddutyfreegroup.com/group/where-we-are/|</ref>
* [[List of duty-free shops]]


==Notes==
==References==
{{reflist|
{{Reflist|
refs=
refs=
<ref name=ft>{{cite web | url=http://markets.ft.com/research/Markets/Tearsheets/Financials?s=WDF:MIL |title=World Duty Free Financials
<!-- <ref name=ft>{{cite web | url=http://markets.ft.com/research/Markets/Tearsheets/Financials?s=WDF:MIL |title=World Duty Free Financials
| publisher=Financial Times |accessdate=24 November 2013}}</ref>
| publisher=Financial Times |accessdate=24 November 2013}}</ref> -->
<ref name=ft2>{{cite web | url=http://markets.ft.com/research/Markets/Tearsheets/Business-profile?s=WDF:MIL |title=World Duty Free Profile | publisher=Financial Times | accessdate=24 November 2013}}</ref>
<ref name=ft2>{{cite web | url=http://markets.ft.com/research/Markets/Tearsheets/Business-profile?s=WDF:MIL |title=World Duty Free Profile | publisher=Financial Times | accessdate=24 November 2013}}</ref>
<ref name=wdf>{{cite web | url=http://www.worlddutyfreegroup.com/group/activities/business-channels/ |title=Business Channels |publisher=World Duty Free Group | accessdate=24 November 2013}}</ref>
<ref name=wdf>{{cite web | url=http://www.worlddutyfreegroup.com/group/activities/business-channels/ |title=Business Channels |publisher=World Duty Free Group | accessdate=24 November 2013}}</ref>

}}
}}

⚫
==External links==
⚫
* [http://www.worlddutyfreegroup.com Official website]
⚫
* [http://www.autogrill.com Autogrill.com]
⚫
* [http://www.hmshost.com Hmshost.com]


{{FTSE MIB companies}}
{{FTSE MIB companies}}


⚫
[[Category:Swiss companies established in 2013]]
⚫
== External links ==
⚫
* [http://www.worlddutyfreegroup.com]
⚫
* [http://www.autogrill.com]
⚫
* [http://www.hmshost.com]

[[Category:Companies listed on the Borsa Italiana]]
[[Category:Companies based in Novara]]
⚫
[[Category:Companies established in 1997]]
[[Category:Retail companies of Italy]]
[[Category:Retail companies of Italy]]
[[Category:Duty-free shops]]
[[Category:Retail companies established in 2013]]

Latest revision as of 00:03, 28 August 2024

World Duty Free
Company typeSocietà per azioni
IndustryRetail, Consumer Services
Founded2013 (2013)
Headquarters
Basel
,
Switzerland
Key people
Gianmario Tondato da Ruos (Chairman)
Eugenio Andrades (CEO)
Revenue€2 billion (2013)[1]
OwnerDufry
Number of employees
8,500
Websitewww.worlddutyfreegroup.com

World Duty Free SpA, the holding company of World Duty Free Group, is an Italy-based multinational travel retailer that employs almost 8,500 people.[2]

History

[edit]

Beginnings

[edit]

World Duty Free Group was created after the Autogrill Group, the old parent company, acquired and integrated the business lines of Aldeasa, World Duty Free and Alpha Group, which were complementary in terms of market segment and geographical regions.[3]

Aldeasa began retailing in Spanish airports in 1976.[4] Alpha Airport Shopping has had a presence in airports in the United Kingdom in different guises since the very early days of airport retailing in 1955,[5] while World Duty Free was founded by Heathrow Airport Holdings (BAA) to run tax and duty free operations in all its airports in the United Kingdom.

Expansion and consolidation

[edit]

In the decade following the abolition of duty free within the EU in 1999, the three separate businesses, Aldeasa, Alpha and World Duty Free Europe, were acquired by the Italian company Autogrill S.p.A. After acquiring Aldeasa (50% in 2005 and the remaining 50% in 2008) and World Duty Free Europe(2008), Autogrill Group started a process to integrate them with the Alpha Group Travel Retail division (acquired in 2007).[6] This process led to the set up in 2011 of the new World Duty Free Group, which controlled all Autogrill Group's Travel Retail and Duty Free business. The company became one global organization in 2011, formed of European airport retailers Aldeasa and WDF, and the experience in the industry dates back to the 1950s.[7]

In September 2013, Autogrill completed the transfer of the US Travel Retail Division from HMS and its subsidiarie Host International to WDFG.[8]

Demerger and listed

[edit]

On 6 June 2013, the Shareholders of Autogrill approved the project of proportional partial demerger whereby Autogrill S.p.A. transferred the Travel Retail and Duty Free business to its wholly owned subsidiary World Duty Free S.p.A. (parent company of World Duty Free Group), the beneficiary, by assigning to the latter the entire shareholding in the Group's Travel Retail and Duty Free business.[8]

On 30 August 2013, World Duty Free S.p.A. filed an application for the listing of its ordinary shares on the Mercato Telematico Azionario (electronic stock market) organized and managed by Borsa Italiana S.p.A.[9] On 1 October 2013, World Duty Free has listed on the Borsa Italia in Milan, marking the culmination of the demerger process from parent group Autogrill.[8]

Discrimination against Chinese customers

[edit]

In February 2018, a World Duty Free shop in Heathrow Airport triggered outcry in China and was criticised by state-run media after apparently being caught discriminating against the country's passengers. The accusations emerged after an employee at retailer World Duty Free alleged they had seen the store offer 20 percent VIP discount vouchers to customers spending £79 or more, while telling passengers travelling to China they had to spend £1,000 to qualify.[10]

World Duty Free Group

[edit]

World Duty Free Group operates in more than 550 stores and duty-free shops in 20 countries.[11] It is present with a substantial international presence in the European airport retail heartlands of Spain and United Kingdom and in the Middle East, North America, Latin America.[12]

In November 2013, World Duty Free Group won the tender to operate 11 stores at Helsinki Vantaa Airport – the retailer's first business in the Nordic region. Thanks to it, WDFG operates four duty free and duty paid store, including two walkthrough shops, offering the core categories of beauty, liquor, tobacco and confectionery. The group operates around 2,500sq m for the core categories.[13] It also operates seven specialty stores, totaling approximately 600sq m, focused on luxury product categories. WDFG operations started at Helsinki Airport in March 2014. The first of the newly renovated shops opened in 2015.[14]

In November 2014 Eugenio Andrades was appointed CEO, following the announcement of former CEO José Maria Palencia's resignation. [15] [16]

In November 2015, the company was taken over by Dufry and shares in the group were delisted from the MIB.

See also

[edit]

References

[edit]
  1. ^ "WDFG revenue +11.6% in early 2014 following 'transformational' year | Article". Frontier Magazine. 2014-03-10. Retrieved 2014-05-14.
  2. ^ "Business Channels". World Duty Free Group. Retrieved 24 November 2013.
  3. ^ "Centre for Air Transport and the Environment - Clients". Cate.mmu.ac.uk. Retrieved 2014-05-14.
  4. ^ "Es mucho mas" (PDF). Moodiereport.com. Retrieved 2014-05-14.
  5. ^ "Alpha Airports Group PLC: Information from". Answers.com. Retrieved 2014-05-14.
  6. ^ "Regulation merger Procedure - Case No. COMP/M.5123 - Autogrill / World Duty Free" (PDF). Ec.europa.eu. Retrieved 2014-05-14.
  7. ^ Newhouse, Doug (2012-02-28). "World Duty Free Group launches new branding". Trbusiness.com. Retrieved 2014-05-14.
  8. ^ a b c "Autogrill SpA (AGL.MI) Quote". Reuters.com. Retrieved 2014-05-14.
  9. ^ "Autogrill: the proportional partial demerger project for the Travel Retail & Duty Free business was approved". Reuters. 2013-06-06. Archived from the original on 2013-12-16. Retrieved 2014-05-14.
  10. ^ Connor, Neil; Farmer, Ben (12 February 2018). "Chinese outcry at Heathrow duty free 'discrimination'". Retrieved 29 October 2018 – via www.telegraph.co.uk.
  11. ^ "World Duty Free Profile". Financial Times. Retrieved 24 November 2013.
  12. ^ "Where we are". World Duty Free Group. Retrieved 2014-05-14.
  13. ^ "World Duty Free Group wins Helsinki contract". Dfnionline.com. Retrieved 2014-05-14.
  14. ^ "World Duty Free Group makes major Nordic breakthrough at Helsinki". TheMoodieReport.com. Retrieved 2014-05-14.
  15. ^ "Eugenio Andrades announced as new World Duty Free CEO". www.dfnionline.com. Retrieved 29 October 2018.
  16. ^ Editorial, Reuters. "UPDATE 2-World Duty Free names insider as new CEO". Retrieved 29 October 2018. {{cite web}}: |first= has generic name (help)
[edit]
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